This page outlines core AGCO expectations for regulated internet gaming operations in Ontario, including licensing integrity, player protection, and responsible gaming controls.
Licensing and Registration Standards
Operators and suppliers must complete registration and maintain ongoing compliance with AGCO requirements. This includes ownership disclosures, operational transparency, and readiness for ongoing regulatory oversight.
Entity Suitability
Applicants are assessed for integrity, financial capacity, and operational competence before approval to enter the market.
Game Integrity and Fairness Controls
Gaming systems must be tested, monitored, and operated in a way that ensures fairness, reliability, and transparent outcomes for players.
Technical Standards
Critical systems should support secure transactions, accurate records, and audit-ready reporting for regulators.
Responsible Gaming Expectations
Operators are expected to provide practical tools that support safer play, including limit-setting, self-exclusion pathways, and clear access to support resources.
Player Protection Measures
- Deposit and spend controls
- Session and timeout reminders
- Self-exclusion process visibility
- Support resource signposting
Marketing, Conduct, and Transparency
Advertising and promotional activity should remain compliant with provincial standards and avoid misleading offers or non-compliant targeting.